Service Support

SHENGHEXING PLASTIC TECHNOLOGY

After-sales Consultation


We have established a multi‑channel, round‑the‑clock after‑sales support system, allowing clients to submit inquiries through service hotlines, online customer service platforms, dedicated WeCom advisors, email, and other means, ensuring that all requests are received in a timely manner.

Our 400 hotline and online customer service operate 24 hours a day, 7 days a week, with a commitment to responding to general inquiries within 15 minutes, providing initial solutions for complex issues within 1 hour, and forming a special task force to follow up on major faults within 4 hours.

Inquiries are accurately categorized and routed according to their type, and handled by professional engineers or service consultants in the corresponding fields, ensuring that all support provided is professional, targeted, and efficient.

 

Consultation Hotline: : 0771-6010288

 

 After-sales consultation